Frequent Customer Support Questions:

You got your new SUP and suddenly find a bubble that you think doesn’t belong there?
You pump up the tube and it escapes air at the valve? …
You can find these and similar little problems in the FAQs.

However, do you have questions about how best to pack your backpack, roll up your SUP or you have a new product and want to find out in advance what to look out for before launching?

FAQ – Stand Up Paddle 

FAQ – Tubes

FAQ – Kayaks

FAQ – Pumps

   

Valve has loosened / valve area is letting air

Please use the supplied valve spanner to tighten the valve. The valve is a service point that must be tightened before first use and several times during the season to ensure 100% tightness.
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available sizes:


10.2 ft [15.3 lbs/6.9 kg]


11.0 ft [16.1 lbs/7.3 kg]


12.0 ft [17.7 lbs/8 kg]